You put up a website to attract clients for your professional service business. Maybe you even put up a sales letter - a solo web page designed to promote an information product, tangible product, or seminar.

And so far...nothing! No takers. No sign-ups for your ezine. What's going on?

(1) Get solid evidence that people want your product -- and will buy it online.

Even on eBay and craigslist, some products go unsold. Some markets don't buy online, download ebooks or listen to mp3 files: they shop in brick and mortar stores, buy books at Borders and listen to CDs.

(2) Make sure you have targeted traffic coming to your site.

If you have no traffic...well, there's your answer. But not all traffic is equally valuable. Your keywords, positioning or referral site may be attracting visitors who are outside your target market.

(3) Encourage each visitor to begin building a relationship with you.

Often visitors won't buy on a first visit. So you need to invite them to sign up for an ezine, an ecourse, or even a downloadable manual. Some people read my ezine for over a year before they buy from me.

(4) Showcase unique, meaningful benefits for your target market.

Many professionals focus on how they deliver the service instead of how clients feel about their new lives. And you need to tell readers why you're unique - why nobody else can make the same offer.

(5) Make it easy for your visitors to say yes.

Believe it or not, when visiting other people's sites, I often have to hunt around for an order form when I'm eager, even desperate, to get my hands on a product. Ask visitors to buy...and consider adding some bright red arrows to point them in the right direction.

(6) Create a sense of urgency.

Ideally, your product or service reaches readers by connecting to their pain and their toughest challenges. But you also need to suggest reasons for buying today - not next week, not later.

(7) Test...and test some more. For example:

Test 2 or 3 versions of your headline. Sometimes a news-oriented headline actually works better than a sales-oriented headline or vice versa.

Test backgrounds. I once tripled sign-ups to my ezine by changing the background color.

Test the small stuff. Once I compared two google adwords ads. I changed the spelling of one word in the headline - from midlife to mid-life. The hyphenated version attracted 40% more clickthroughs. Go figure.

Bottom Line: Even when experts create your marketing message, you need to keep evaluating the effectiveness of your marketing materials, especially your website. The Internet gurus share one passion: testing and revising. They're constantly enhancing their sites and their messages. And the rest of us need to do the same.

Ten years ago you could include a hit counter on your website and announce proudly that your site was doing "very well" as soon as the number reached 100,000. The current process is not nearly as simple or straightforward. The internet works in complicated ways that have evolved to solve a number of small problems. Consequently, concrete statistics are often difficult to obtain. If you believe the number of online visitors is a reliable indicator to gauge the popularity of your site or the potential sales of your product, you should consider the following:

1. Hit - Every time a user requests a file on your site (a page, not a picture or link to another site) it counts as a hit.

2. File - When a file or page is actually sent to the user, it counts as a file. Files normally outnumber hits, but neither is very useful in measuring traffic. Any IP can request all of the files on your page several times in one hour without any actual involvement from the user.

3. Impressions - This is a concept that has existed in advertising for many decades. For example, a 2-page magazine advertisement counts as one "showing of a creative concept". This equates to one impression every time a reader sees it. If your web page contains five small banners, you could have 10,000 page views, but 50,000 impressions.

4. Page Views - Almost everyone believe this is the most important traffic statistic. This term simply refers to the number of times any particular page has been viewed. This metric can be useful. However, values can often be over-inflated and should always be considered in conjunction with unique visits.

5. Visits & Unique Visits - A visit is simply logged every time a remote IP requests one of your pages for the first time in a timeout period. A unique visit is usually defined as "one visit per IP per day", regardless of timeouts.

The above are all very important metrics, but understanding them properly is key. The best way to decide how your site's traffic is performing is by creating a formula. If you know what you are doing, you can develop your own formula. However, there are plenty of effective formulas currently available. A basic idea of how to evaluate your traffic involves reviewing monthly averages, unique visits and page views. This will give you an idea regarding how many individuals visit your site, how many pages they view, and how long they remain.

A basic formula from MarketingExperiments.com would be:

C = 4M + 3V + 2(I-F) - 2A

This formula shows that conversions are a product of motivation (M), value (V) and then the friction (F) elements minus the incentives (I). This will help you determine how many customers are likely to purchase your product. However, you need all the values first! You can purchase online analytic tools or download them for an upfront or monthly fee. All of them can return useful data to a webmaster.

If you are not an expert webmaster, or you do not understand many of the technical intricacies of web traffic, you should download Google Analytics. This is one of Google's new free products, and all you require is a GMail account and a web site. The program provides easy to read analytic data in a web-based form for your website. This can make it easy to determine which metrics would be most useful for analyzing your online traffic.

Michael Ehlert
RevUpYourWebBusiness.com

Let's say you have a website. You probably feel pretty good about it. You have a presence. People can find you. You're out there. Sure, these are all good things; the only problem is everyone has a website. A website is the bare minimum.

A website is only just enough.

As a small business owner, as an entrepreneur as an upstart you must standout. You are the underdog. Underdogs don't out hustle the more established folks by doing just enough. And if you only have a website, you are only doing just enough.

Want to build your business and exceed your goals?

Do more than just enough.

Hold on, let's get down to it. If you consider how advanced the internet has become in just the last 5 years, if you only have a company website you aren't doing just enough.

You're doing less than enough.

You're doing enough to exist, but not enough to excel.

You're doing enough to be counted, but not enough to go over the top.

I'm sorry. I really like you. I wish you the best, but the truth is you're behind the curve.

You can change it, but to do that, first you need to change how you see the web and the possibilities. You've got to decide if you're serious about your business? Is your business concept a winner or a loser? Can it work? Is it working? What to do about it? More of the same isn't the answer. Making your website more pretty isn't going to cut it. You need to diversify.

I may be blunt, but I'm not exaggerating. Like John McCain says, "Time for some straight talk".

A business website should be only one piece of your web presence. You should also have a presence on every social networking website out there. You should have articles related to your business all across the information superhighway. You should belong to all the major (and some not so major) business networking sites. You should have a video on YouTube, a Face book, a MySpace and a Squidoo page. You should be everywhere other business owners congregate, share ideas, exchange referrals and talk shop.

You must be there.

No excuses.

No exceptions.

Sure, it takes time to set up marketing mechanisms across the many websites that are available, but it's time well invested because your company website isn't the end all to be all of generating buzz and finding leads on the internet, your website is just the beginning.

Make a commitment to your business and cease and desist looking at those social networking sites as options. They aren't options, they are necessities.

If you need more reasons to justify putting your resources into more than a company website, just take a look at Barack Obama's surge. Obama-mania owes much of its energy and support to the social networking sites that it uses. Get involved and secure some of that same viral power for your business. 99% of it is free and 100% of it is good business.

Welcome to the first day of your new way of looking at promoting your business on the net.

Go get started yesterday.